SAMPLE POLICIES:
1. Are samples available? How about the samples time and fee?
It will be ready for 7-15 days. The sample will be sent you by express, you can use our own express acount or prepay for us if you don’t have an account.
2. Are your samples free or need cost?
Actually it depends on the products. For low value prodecuts, we will provide free samples, freight collect. But for some high value samples it need sample cost and freight cost. Please confirm that all sample cost can be refunded after order placed.
PRODUCTION:
1. What is about your MOQ?
Our MOQ is usually 500pcs for large baskets and 1000pcs for small baskets.
2. Can you do OEM?
Yes, we can customize size,color, material and even weaving method based on your requirements. Custom design is warmly welcome.
3. What is about the production time?
Usually 30-45 days depend on different order quantities. In peak season, lead time can be 45-60 days.
4. Can you make customer’s own brand name?
We can provide hang tags, labels or cover in your own design u0026amp; logo.
SHIPMENT:
Which shipping methods could I choose?
We normally provide our customers FOB price in USD. Door-to-Door (Ship to your shop’s address) or CIF price can be provided at customer’s request. Shipping port is Hai Phong, which is 4 hours from our factory
PAYMENT
What are your payment terms?
For small order value (<$3000), please pay us 100% in advance. For higher order value, we accept 50% deposit and balance T/T against copy of Bill of Lading or L/C at sight.